Florist Moonee Ponds
Despite the state of emergency the country is in, Broadmeadows Blooms is still ready to offer our services to anyone who desires a beautiful flower arrangement. We’ve compiled a list of some of our most frequently asked questions. Continue reading to learn more about our services, or if you are looking for a florist that covers Moonee Ponds.
What are your order and delivery procedures during the COVID-19 pandemic?
Due to the COVID-19 pandemic, we can only accommodate limited requests and services: click and collect orders directly from our website, phone orders, phone inquiries, and deliveries.
Through the website, you can order any product available at any time. To inquire or request a bouquet through the phone, you can call us anytime between 8:30 AM and 9:00 PM from Monday to Sunday.
For the safety of our team and yourself, we are currently not allowing orders to be made at our physical store. We also like to ensure that all staff members are following government requirements and health protocols.
How can I avail of free delivery?
You are entitled to free delivery as long as your order is over $100, and if your delivery address is in these certain postcodes or suburbs:
- Roxburgh Park
- Meadow Heights
How can I see the different types of products available?
You can look through our selection on our website under the shop online or gifts tab. If you have a custom request, please contact us through our phone or website so we can discuss all the details.
Are some flowers only available in certain seasons?
Yes. Some flowers can only bloom during specific seasons. If you want to know more about these seasonal flowers, you can refer to our Flower Availability Chart to be sure of what you can order.
Why are the flowers more expensive than before?
With the virus still present around the world, there are many restrictions regarding the importation and delivery of flowers. There are also other factors, such as cold weather that affects the availability of certain flowers. We hope that you understand these circumstances and know that we do our absolute best to provide quality flowers for the best price possible.
Can I arrange custom details such as the flowers used and the delivery time and date?
Yes, you may. You can call us or attach special instructions with your order if you have any specific requests. We also encourage you to be as descriptive as possible so that we can follow your request as best we can.
However, we cannot guarantee an exact time delivery because there are many external factors, such as traffic, that can affect transportation. For same-day deliveries, kindly confirm your order before 5:00 PM.
Florist Moonee Ponds
If you have any other questions, feel free to contact us at (03) 9303 9696 or send us a message through our website. We hope this article was helpful and that we were able to answer some of your inquiries about us.